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Blizzard: Our Diablo III preparations didn't go far enough

Error 37 drama leads to apologies and auction house delay

Blizzard has delayed the launch of Diablo III's real money auction house and apologised to players over the ongoing server problems.

"In order to make sure everything is continuing to run as it should, we've decided to move out our target launch for the real-money auction house beyond our original estimated date of May 22," said Blizzard in a statement to players. It has not yet set a new launch date.

"Despite very aggressive projections, our preparations for the launch of the game did not go far enough," it admitted.

"We're continuing to monitor performance globally and will be taking further measures as needed to ensure a positive experience for everyone. This includes some maintenance to implement additional improvements for each region."

It's also looking into issues with the achievement system.

"We sincerely regret that your crusade to bring down the Lord of Terror was thwarted not by mobs of demons, but by mortal infrastructure."

The issues with servers saw many users unable to play that game at all, and birthed a number of memes around the most common error, number 37.

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Rachel Weber avatar
Rachel Weber: Rachel Weber has been with GamesIndustry since 2011 and specialises in news-writing and investigative journalism. She has more than five years of consumer experience, having previously worked for Future Publishing in the UK.
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