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PSN blackout costing Capcom "hundreds of thousands"

Lack of sales online could impact future projects admits a frustrated Svensson

The PlayStation Network downtime that has crippled Sony's PlayStation 3 is costing publisher Capcom "hundreds of thousands, if not millions of dollars in revenue."

That's according to senior vice president Christian Svensson, who aired his frustration as an executive and gamer on the official Capcom Unity forums.

"I'm frustrated and upset by it for a number of reasons," he said. "As a consumer, I also play games online on PS3, which I can't do... and likely my personal information is also compromised. Secondly I like to buy things in the PlayStation store and that I can't do right now.

"On a related note, as an executive responsible for running a business, the resulting outage obviously costing us hundreds of thousands, if not millions of dollars in revenue that were planned for within our budget. These are funds we rely on to bring new games to market for our fans."

Sony's service has been down for almost three weeks now after hackers compromised 77 million PSN accounts. Gamers have been left with no online play or ability to buy games and DLC, while content providers are unable to sell products via the online store.

"In short, the hackers appear to be trying to 'punish' Sony for some perceived injustice, and they've been effective in that I suppose," added Svensson. "But they're also punishing millions of other consumers and businesses which makes it impossible to be sympathetic to their 'cause'."

Capcom has a strong digital business, with titles such as Bionic Commando Rearmed, Marvel Vs Capcom 2 and Super Street Fighter II Turbo HD Remix amongst many.

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Matt Martin avatar

Matt Martin


Matt Martin joined GamesIndustry in 2006 and was made editor of the site in 2008. With over ten years experience in journalism, he has written for multiple trade, consumer, contract and business-to-business publications in the games, retail and technology sectors.