UKIE: Looking Out For The Little Guy

Dr Jo Twist explains the thinking behind UKIE's new focus on start-ups, micro-studios and independent developers

Dr. Jo Twist took the reins at UKIE during one of the most interesting periods in the UK industry's history: within a week of her first day the next-gen skills campaign reached its crescendo, two months later George Osborne confirmed that the games industry would some form of tax relief, and at the end of this month the PEGI classification system will become law. For trade bodies like UKIE and TIGA, these are the good times.

But Twist knows that these hard fought legal and political victories are only the start of the job, not the end. More than anything, entities like UKIE exist to aid and educate the companies that consitute the UK games industry, and, last week, Twist outlined its new strategy; one that more clearly recognises Britain's thriving community of start-ups, micro-studios and independent developers.

GamesIndustry International caught up with Twist at the recent Develop conference in Brighton to discuss UKIE's broader remit, where TIGA now fits into the picture, and what's being done to ensure that those tax credits benefit everybody.

Q: UKIE just released details of its new strategy, but it seems more additive to what you've already been working towards rather than a complete overhaul. Is that fair to say?

Jo Twist: Yeah, I think that's fair. UKIE re-branded 18 months ago, and that was a broad recognition that we needed to change because the industry has changed, in terms of representing not only publishers but the full breadth... And I came from a particular background: I only worked with indie developers when I was commissioning games with Alice at Channel 4... So this strategy is really building on the brilliant work that the team has already been doing, but really focusing it on what we need to offer indie developers, micro-studios, and the people who are trying to redefine what interactive entertainment means.

Q: Reading through the documentation around the new strategy, the abiding impression is breadth. There's a focus on providing help and services for companies of all types and sizes, particularly the smaller, independent developers and micro-studios that have appeared in recent years. But that pushes into territory covered by TIGA...

" I would love to collaborate more with TIGA, and I always hold a hand out for that, especially around things like the tax consultation process"

Jo Twist: Only in the same way that TIGA is reaching out to some of our members... It's just a reflection of the way the industry is. We would both be stupid not to service the needs of our industry players. That means, yes, that sometime we're overlapping, but Richard [Wilson, CEO, TIGA] and I have a really good relationship, and we talk, which is a good thing. I would love to collaborate more with TIGA, and I always hold a hand out for that, especially around events and things like the tax consultation process - we're both going out as trade bodies and having conversations with members and non-members about how that should work. It would be great if we could do that together, but at the very least Richard and I are going to be talking about what we've found.

Q: But is that what your members want: two trade bodies offering a similar range of services? It seems contradictory for multiple entities to offer unified solutions.

Jo Twist: When I talk to members and non-members about what they need from us, they need research, they need analysis, they need events, they need promotion outside of the games industry, they need influence on policy at a very high level. Now, TIGA is doing that, too. I think we have more resources, to be fair. We already have that breadth of membership - more than half of them are non-publisher members - so we already represent a very broad family of interactive entertainment.

When I speak to smaller companies and micro-studios, they have very specific issues that they need help with...and they need things like standard contracts, help with human resources, advice about HMRC tax, or how to qualify for tax credits. We can provide a one-stop shop for that kind of information, for everyone in the industry - not just members.

Q: What are the important areas here? This expands your remit, so do you have to prioritise?

Jo Twist: We're doing a lot of this already. This is as much about communicating that, because people don't realise what we're doing for developers, for publishers, and the whole industry. We're doing a lot more events, a lot more networking opportunities - almost every week - but the new stuff is more tangible, like the "quick guides" and the directories, and that's going to come with the website. And hopefully the website will be able to service the industry's needs in a more efficient way.


But there is a need to prioritise, and the priority for me over the next 6 to 8 months is start-ups and micro-studios. We are overtaken by events sometimes: when I came into this job, who would have thought that in the first week you'd have Michael Gove talking about computer science on the curriculum, which is happening in September, and in March, tax credits.

Q: Does the independent mindset of these new, smaller studios translate into their view of a trade body like UKIE? It must be very simple to see that in an isolationist way.

Jo Twist: Yeah, absolutely, so it's about redefining and repositioning what a trade association means. Most people wouldn't know what a trade association actually does. Part of what this is about is communicating how we're relevant to [developers], and just for them to know that we're here to help. I mean, we're non-profit; we're literally here as a public service, for developers and their needs.

A lot of our work is kinda behind-the-scenes, in constant conversation with government and policy makers, and media, doing pro-active press... And that may not have immediate impact for an indie developer who just wants to know how to fill out a tax return, or how to raise finance to get a game off the ground. We can help guide you through that; we can help promote your business.

Q: You mentioned the consultation process for tax credits earlier. How's that going? Obviously, in a country like Canada it was about growing an industry from nothing, but the challenge here is different, and I think a lot of these small companies suspect the policy will favour larger companies.

"It's becoming less and less the case that you just release a game to retail and that's it, so the tax production credit has to reflect that"

Jo Twist: The tax credits are coming in at a good time, when the industry is transitioning. We did a lot of work before the government put out its consultation document to show them the different business models. Our industry is completely different to the film and TV industries in terms of business models. We have a very different story to tell in terms of how our industry works, and the government is really fascinated by the breadth of our business models. It's becoming less and less the case that you just release a game to retail and that's the tax production credit has to reflect that.

Q: But can it? The film-making process, and to some extent the distribution, is nowhere near as varied as the games industry's products. It's far easier to target specific parts of that process for tax relief.

Jo Twist: Yes it can. And this is why they need to do the three-month consultation. Both TIGA and UKIE are doing regional round-tables in order to make sure we cover all the bases. The government is really keen that the credits go to the people who actually make games. That's fundamental, no matter what size you are. The slight issue is that, if you're a start-up, you probably won't benefit immediately, because you're not trading yet.

That's a shame, so there's still that funding gap for that kind of company. But at the same time as the consultation around the tax production credits, we're doing a lot of work around crowd-funding and innovative ways to access finance. We're not just a one-trick pony.

For more information on UKIE's new strategy, including a full breakdown of its three programmes of activity, follow the link.

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Latest comments (3)

Bruce Everiss Marketing Consultant 5 years ago
UKIE, like any other business, needs customers, which in their case means members.
With the ongoing demise of big studios and the concurrent flowering of large numbers of small studios it is an obvious survival tactic for UKIE to go with the reality on the ground and to target the new, small developers.
The problem with this, of course, is that it is treading directly on TIGAs toes.
UKIE traditionally looked after the big multinationals.
TIGA traditionally looked after the independent developers.
So they both have the resources for and are geared up for the sort of member they have. Sometimes their services will overlap, but often they won't.

It would be far better for the industry if we had one trade organisation. One voice to go to government and to the press with. We could far more easily shoot down silly and untrue stories like violent games causing problems or children running amok being suckered into spending money on digital content. One voice to solve problems like creating a properly trained talent stream. One voice to raise money from the lottery and government to further the aims of the industry (like the other creative arts do). One forum for industry networking and directory provision.

So our industry lacks the authority that it should have. In very many ways.

Of course if TIGA and UKIE were forced together there would need to be a radical restructuring so that one man developers could join and rub shoulders with Sony and Microsoft, without being bulldozed by them. But it could be done. It should be done.
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Matt Martin Editor, GamesIndustry.biz5 years ago
I broadly agree. The conflict between UKIE and TIGA (because that's what it is) will always get in the way and restrict the voices and good work they both aim to achieve.

There are political mutterings of working together for the same goal but the reality is that there's sniping and sabotage behind the scenes, something we hear whenever the two organisations are brought up in conversation.
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Think coalition tactics perhaps? I think fundamentally it is like asking Muslim, Christian and Jewish faiths to combine. They are all Abrahamic in origin but due to small vertical slice in interpretation and practise have separate identities, although there is much overlap and one could in theory combine as one superfaith

Similarly, Tiga and ukie are fundamentally different beast with overlapping mandates. Not everyone consumes marmite and bovril in the same gulp, and as such the way forward is a cooperative working task force on key issues which Are already in practise. For the public, it makes sense for one organisation. However in all realistic practical sense, the two are probably more akin to oil and water and it's best to allow that very difference to work optimally for various front and to cooperate on mutual purposes for the greater good
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