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Ustwo fights back against unfair reviews

Supporters rally after $2 expansion causes backlash

This week developer Ustwo took to Twitter to lament the fact that the release of a $1.99 expansion pack for its game Monument Valley led to players posting damning reviews on the App Store.

The tweets seemed to have mobilised the game's more reasonable fans, who are now fighting back by posting their own five star reviews of the title. The game currently has 573 reviews with an average score of four and a half stars.

"We saw a vocal minority early on, but if you check back at the store page now you can see that they have been hugely outnumbered by more positive reviews," Ustwo director Neil McFarland told Gamasutra.

"That said, I have the perception that there's also a silent majority who have an uneasy relationship with mobile app value. Spending money on apps for their hugely expensive piece of technology (the price of which is often hidden inside a monthly contract) doesn't come easily for a lot of people because the general environment has trained people to expect low prices for huge amounts of content or even apps for free."

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Rachel Weber

Senior Editor

Rachel Weber has been with GamesIndustry since 2011 and specialises in news-writing and investigative journalism. She has more than five years of consumer experience, having previously worked for Future Publishing in the UK.

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