MADASAFISH TRUMPS TOP ISPS IN CUSTOMER SATISFACTION
SURVEY
Madasafish Broadband faster, more reliable, better customer
service
Madasafish Broadband has been voted faster, more reliable and
with better customer service than AOL, BT, ntl, Orange, Talk
Talk and Tiscali. The broadband provider has consistently
achieved better results than the UK's top ISPs in a monthly
customer satisfaction survey hosted by independent website ADSL
Guide*. ADSL Guide - described as 'the online guide to
broadband internet' - invites broadband customers to rate their
ISP in three categories - speed, reliability and customer
service. Tens of thousands regularly take part and the results
are posted on the website, allowing users to compare the
results for up to six ISPs at a time. Feedback from the
six-month period between December 2005 and May 2006 shows that,
when compared to the six UK broadband giants - AOL, BT, ntl,
Orange, Talk Talk and Tiscali - Madasafish scored first in all
three categories. "We're thrilled with the results of the ADSL
Guide customer satisfaction surveys," said Matthew Henton, Head
of Marketing. "At Madasafish, we pride ourselves on providing a
fast, reliable, affordable broadband service to both PC and Mac
customers: a service that is backed up by an efficient and
caring technical support team. "It's fantastic to hear that all
of our hard work is paying off and we have happy customers who
rate Madasafish higher than subscribers of the other, much
larger, broadband providers. It's proves we're getting things
right." Notes to editors: The customer service comparison
surveys can be found at www.adslguide.org.uk. Source - ADSL
Guide · Madasafish Broadband prices start at just £11.99 a
month for speeds up to 8Mb. For more information, please visit
www.madasafish.com. · Madasafish recently walked away with
"Best Heavy Consumer Broadband Provider in the UK" at the
Internet Industry Awards 2006 after beating off stiff
competition from other major UK service providers. The judges
recognised Madasafish as "a great product, which represents
real value for money" and were "impressed with the sensible
extras". · Madasafish launched its summer spectacular offer
last week: all new subscribers can buy a wireless router for
£25 (more than £50 off the RRP) and will receive a free bottle
of Superdrug's Solait suntan lotion to keep them safe while
surfing outdoors! This offer is also open to existing
subscribers who take out a 12-month contract renewal.
