Feature: The Biggest Threat to Online Games
Although the overall importance of the sector to the industry as a whole remains a matter for debate, there's no doubt that the online gaming sector is growing rapidly and maturing into a key sector of the videogames market.
Today on gi.biz, Sandlot CEO Dale Munk discusses one of the biggest problems faced by online gaming at present - namely the poor infrastructure and customer services offered by many of the contenders in the marketplace, which could easily drive customers away from subscription-based gaming.
"Great content cannot completely make up for a poor delivery mechanism, an ineffective billing system, indifferent customer support, or haphazard marketing to subscribers," he contends. You can read the full article right here.