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Feature: The Biggest Threat to Online Games

Although the overall importance of the sector to the industry as a whole remains a matter for debate, there's no doubt that the online gaming sector is growing rapidly and maturing into a key sector of the videogames market.

Today on gi.biz, Sandlot CEO Dale Munk discusses one of the biggest problems faced by online gaming at present - namely the poor infrastructure and customer services offered by many of the contenders in the marketplace, which could easily drive customers away from subscription-based gaming.

"Great content cannot completely make up for a poor delivery mechanism, an ineffective billing system, indifferent customer support, or haphazard marketing to subscribers," he contends. You can read the full article right here.

Rob Fahey avatar

Rob Fahey

Contributing Editor

Rob Fahey is a former editor of GamesIndustry.biz who spent several years living in Japan and probably still has a mint condition Dreamcast Samba de Amigo set.