Blizzard: Our Diablo III preparations didn't go far enough
Error 37 drama leads to apologies and auction house delay
Activision Blizzard
Headquartered in Santa Monica, California, Activision Blizzard, Inc. is a worldwide pure-play online...
Blizzard has delayed the launch of Diablo III's real money auction house and apologised to players over the ongoing server problems.
"In order to make sure everything is continuing to run as it should, we've decided to move out our target launch for the real-money auction house beyond our original estimated date of May 22," said Blizzard in a statement to players. It has not yet set a new launch date.
"Despite very aggressive projections, our preparations for the launch of the game did not go far enough," it admitted.
"We're continuing to monitor performance globally and will be taking further measures as needed to ensure a positive experience for everyone. This includes some maintenance to implement additional improvements for each region."
It's also looking into issues with the achievement system.
"We sincerely regret that your crusade to bring down the Lord of Terror was thwarted not by mobs of demons, but by mortal infrastructure."
The issues with servers saw many users unable to play that game at all, and birthed a number of memes around the most common error, number 37.
I think it's pretty appalling that things have come to this. There is absolutely no excuse for being under-prepared when a single player campaign relies on connectivity to the internet. If you're going to make that a requirement you need to over compensate for what might happen by a greater magnitude, regardless of the cost. If you want to put these kind of digital locks in place, back it up with enough money to make sure these kinds of problems could never happen or don't do it in the first place.
Edited 2 times. Last edit by Wesley Williams on 17th May 2012 11:00am
Posted:A year ago