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Jon Rooke & Adam Roberts: Part One

THQ UK's marketing and sales men talk business, release schedules and UFC sales

GamesIndustry.biz And let's be honest, with both Homefront and Red Faction you really are up against the biggest names in the industry. You mention UFC there - last year's game was a fantastic break-out success - but this year's edition hasn't quite been the same story. Why was that?
Jon Rooke

We've gone out publicly and quoted softer sales than we would have liked on UFC. Last year it was the perfect storm, and there were a number of factors. The game looked amazing - it was the first true next-gen MMA title coming to the market, and we had great assets bringing it in. There was a massive demand for the UFC brand, which was really exploding at that point in time.

And we benefited from a relatively clear competitive window as well, and that's probably the main one for me - with UFC 2009 we really picked up that mass-market hit. We were the game that everybody was playing on Xbox Live last year, and the Xbox 360 demo has gone on to be something like the second- or third-largest demo of all time on that platform.

I think this year we've not had that perfect storm. We've had Red Dead Redemption released one week before us and that sucked, to-date, probably three quarters of a million units from the market. The economy is still in decline - we haven't come out of recession yet, with VAT set to go up and the government looking for 40 per cent budget cuts... people are nervous about spending.

GamesIndustry.biz So the Election, the coalition government - all of that was the backdrop?
Jon Rooke

Yes - there was that macro-setting, plus we were around the World Cup, which takes out a lot of consumer spending as well. You could even put into there the iPad launch as being on the same weekend - so a lot of things are coming on to it.

Now, the product quality itself is much higher than it was last year, with a Metacritic that's up by another two or three points - and we've had a fantastic reaction from the consumers. But I think where we're probably not benefited from is attaching into that hit buyer.

The UFC fan has got it, the MMA fan has got it - but that hit buyer is saying: "I'm only going to buy one game this month; I've already got the 2009 edition, and it's bloody amazing. 2010 is great, but I'll probably wait a few months before I get it, maybe when it's cheaper in price or there's an offer at retail."

GamesIndustry.biz Do you think it will have a long tail?
Jon Rooke

Absolutely - we know from 2009 that the brand has massive long legs. Last Christmas we were still selling a lot of units across Europe per week, a good seven or eight months after the game came out. We're seeing the sales for 2010 settle down to a good, steady pace and we're working that stock through the channels with our partners - and we've got a lot of stuff to come from UFC as well.

We've got great brand awareness among that UFC consumer, and we know they're going to come to the brand - we know they're going to come to purchase. But it was just that a number of factors - predominantly Red Dead Redemption sucked so much cash out of the market.

Adam Roberts

And time as well - people spent a long time playing it.

Jon Rooke

Indeed - as an open-world game you don't play it for a weekend and then trade it back in. People are still playing it now on Xbox Live. Sometimes those things just happen - and we still stand up against it.

When Red Dead had shipped about 5 million we'd shipped about 2.6 million units of UFC globally - so it's still a massively successful game... just that the expectations might have been that little bit more. You have to step back a bit and recognise that.

We're absolutely not walking away from the brand - we've got a long term commitment to it as we've shown with things like UFC Trainer, and it won't be long before we start talking about UFC 2011, I'm sure...

Jon Rooke is head of marketing and Adam Roberts is head of sales at THQ UK. Interview by Phil Elliott.

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