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GOG expands refund policy to 30 days

New policy allows for customers to get their money back even if the game was played

By Brendan Sinclair

GameStop's concept stores: A "laboratory," not a Hail Mary

In Tulsa, Oklahoma, the gaming retailer is taking its time trialing new, interactive store experiences focused on the local community

By Rebekah Valentine

UK Monthly Report: GTA V and Nintendo Switch Lite shine in quiet January

GamesIndustry.biz, in partnership with GSD, will now offer analysis of games, hardware and accessories sales

By Christopher Dring

Latest Retail articles

NPD: January sales down 26% year-over-year

Dragon Ball Z: Kakarot tops charts as hardware spending declines 35% year-over-year

By Brendan Sinclair

Tekken 7 surpasses five million lifetime sales

Arriving on console in 2017, Tekken 7 secured series' first UK No. 1 since 1998

Expensive components drive PS5 production costs to $450 per unit

Retail price of Xbox Series X will be deciding factor in PlayStation 5 price tag

By Haydn Taylor

Sega Europe announces fully recyclable packaging for all PC titles

Building on work from Sports Interactive last year, Sega Europe introduces blanket policy for PC titles

By Haydn Taylor

US game content revenues hit $35.4 billion in 2019, say NPD and ESA

Overall spending on gaming similar to last year when omitting hardware revenues from the equation

By Brendan Sinclair

Switch sales up 29% in Japan for 2019 as PS4 sales drop 29%

Famitsu numbers have hardware unit sales flat for the year; Switch Lite moves more than 1 million in just over three months

By Brendan Sinclair

When to release a game: Ten things to consider when choosing a video game release date

There are important factors to consider when deciding a video game release date

By Christopher Dring

UK Charts: Star Wars Battlefront II returns to Top Five

Otherwise, Call of Duty: Modern Warfare is No.1 again

By Christopher Dring

GameStop holiday sales down 27.5% in 2019

CEO lowers full-year guidance again, maintains declining sales are reflective of market trends

By Rebekah Valentine

PlayStation will not participate in E3 2020

The company will instead attend 'hundreds of consumer events across the globe'

By Christopher Dring

GameStop CEO: Financial struggles are a console issue, not a GameStop issue

George Sherman says industry headwinds are "having an outsized impact on our business"

By Rebekah Valentine

GameStop Q3 global sales down again, expected full-year decline in the high-teens

Collectible sales was once again the only segment that showed any year-over-year growth

By Rebekah Valentine

Toys R Us opens two new US stores following 2018 liquidation

New Jersey and Texas locations will be smaller than former locations, eight more planned by end of 2020

By Rebekah Valentine

Sea of Thieves is No.4 as Black Friday transforms UK Charts

UPDATE: Updated UKIE/GFK data puts Marvel's Spider-Man back in the Top 10

By Christopher Dring

Football Manager 2020 releases at No. 1 in EMEAA charts

Football Manager beats out Q4 big-hitters, but otherwise charts remain steady as holiday season looms

By Haydn Taylor

Pokémon takes three spots in EMEAA top ten

Latest entry dominates combined charts despite Nintendo not reporting digital sales

By Haydn Taylor

Call of Duty tops EMEAA chart for third straight week

Death Stranding debuts in second spot on the charts as Need for Speed: Heat races into third place

By Brendan Sinclair

NPD: Call of Duty: Modern Warfare is the best-selling game of 2019 so far

The Switch remains the best-selling console of the year so far in the US

By Marie Dealessandri

"I believe I am preserving digital art in a physical form"

Special Reserve Games CEO Jeff Smith talks about the business of selling physical copies of indie hits, from speculators to repeat customers buying games "almost blindly"

By Brendan Sinclair

Call of Duty: Modern Warfare grosses $600m in opening weekend

Latest game from Infinity Ward is fastest-selling entry in the franchise this generation

By Haydn Taylor

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