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Everyone's a Critic

Metacritic's Marc Doyle on the career score controversy, responsible reviewing and credit where it's due

GamesIndustry.biz Does the difficultly in sourcing credits point to a larger problem within the industry? That it's often not clear which studio made a game or what many of the job titles actually mean?
Marc Doyle

Obviously it's a problem. There's a couple of ways you can compile the information. You can do it by hiring an employee to go out and track all this stuff down from official channels or you can use user submissions, people who've actually worked on these games and they go through GameFAQs and register on the site and fill out an account and submit their stuff. I think that some people are going to be forthcoming and certain people aren't.

GamesIndustry.biz Is it perhaps that publishers don't want people to know who are making their games? That they want to horde all the customer loyalty for themselves?
Marc Doyle

That could certainly be part of the problem. The issue here is individual people. You can click on Capcom, but you can also click on the development company but it's very tough. We've found it very tough in some cases to say who has been responsible for a game. We're constantly having to clean our data to know exactly which development house actually created something.

I think that is an issue, of the industry not needing or not wanting to put that information out there.

I think that is an issue, of the industry not needing or not wanting to put that information out there. I don't know exactly what's behind that, I haven't discussed that with too many publishers.

GamesIndustry.biz Looking at the concept of developer scores from the other perspective, is it entirely right to rate individuals when the creation of a game is a much more collaborative process than in other industries?
Marc Doyle

I think if you were going to try and do some sort of actual ranking, like "here are the best directors" you'd have to make sure that all the credits are on an even playing field. If you started doing it with actors and a particular actor had a bit part versus another actor who had a leading role that will always be an issue.

But again our collection of that data was not for ranking purposes, it was just more for, "what has this person worked on so I can discover more products". But there is an issue, whether you can evaluate these people, one to the other, based on varying degrees of input on a product.

GamesIndustry.biz What are your plans now for the developer score feature, will it ever come back?
Marc Doyle

We have no plans to bring it back. Right now we just want to see if we can build the database, take a shot at it, see what we can do. And we're still encouraging our users when they see those pages to please, help us. And then we'll see one day if we can get to a point where that section is beefed up.

GamesIndustry.biz How long do you estimate it would take to get the credits section for games to a high state of reliability? Is that months of work or years?
Marc Doyle

I have no idea. I couldn't even tell you if we could get to a point where it would be necessarily fair to bring back scores. It would take looking at it again down the road. Months, years... we'll see where it goes.

If by this issue coming about in the last week all of a sudden the publishers and developers are like: "Yes, let's standardise this whole system", and everyone wanted to go out there and in every game attach their credits, then we could hire someone to simply input that into our system. But... I don't necessarily see that happening and I don't think you see that happening.

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