Ubisoft offers DLC compensation to PC owners

Publisher gifts downloadable content to PC gamers affected by DRM attacks

Owners of the PC version of Assassin's Creed II who have been affected by server outages are being offered free downloadable content as compensation, according to user posts on Ubisoft's forums.

Many users have reported receiving an e-mail apologising for the server outages which prevented playing the game. One post by user "Rekalty" reproduces part of the message as follows:

"Following the recent temporary game server outages which may have caused disruption to some Assassin's Creed II players on PC only, we would like to reward your patience if you have experienced any problems by offering you some additional content – previously only available with special editions."

Owners who bought a more expensive special edition, which already includes the downloadable content are apparently being offered a free downloadable game from the choice of Tom Clancy's H.A.W.X, Heroes over Europe, Tom Clancy's EndWar and Prince of Persia.

The server attacks were allegedly caused by hackers protesting at Ubisoft's use of new DRM technology that requires a user to have a constant internet connection, even when playing a single player game.

During the attacks legitimate owners of new PC titles such as Assassin's Creed II were no longer able to play their games. However, Ubisoft claim that 95 per cent of players remained unaffected in the most recent attacks and that games using the DRM technology have not yet been cracked by pirates.

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Latest comments (5)

Stewart Hogarth Developer, Denki10 years ago
That's a nice gesture.

Edited 1 times. Last edit by Stewart Hogarth on 26th March 2010 8:57am

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gi biz ;, 10 years ago
It really is, but I wonder if the development's cost for this protection, for the maintenace of the servers and the potential loss from the DLCs they won't sell to those who received them for free, summed up with the loss of sales due to those that are serious about boycotting their (our?) games is really worth the extra income, if any, from those who gave up on downloading warez.
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Anuj Malhotra Studying Business Management, Imperial College London10 years ago
Not so much a nice gesture as a necessary one to rectify the PR disaster this has caused. Totally expected this exact move. I think it's too little too late, but we shall see.
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Show all comments (5)
Craig Kirby Games Tester, The Creative Assembly10 years ago
And it still doesn't change the fact that the pirated versions were available pretty much on the day of release, despite Ubisoft's insistance otherwise. The DRM hasn't done anything at all to combat the piracy.

Now all that's happening really is both the pirates and legitimate users are getting the games for free. I won't be complaining if their future plans to tackle piracy are to give more games away for free. :)
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Stephen Wilson graphic/web designer 10 years ago
A nice gesture to be sure but not without a glitch in the mighty PR machine, whilst Assasins Creed owners were offered a choice between Tom Clancy's H.A.W.X, Heroes over Europe, Tom Clancy's EndWar and Prince of Persia, Silent Hunter 5 owners were offered only Prince of Persia or Shaun White's snowboarding. How to create more ill feeling in a community, do Ubi feel SH5 customers are less worthy than those of AC2? And wouldn't it have been more sensible to offer the more militaristitc titles to the SH5 audience? Apparently when the recipients tried to download their free titles the Ubi servers fell over again. How much egg can a company have on it's face?

Sadly Silent Hunter 5 has now hit a 12.98 price point a drop from 28 at GAME and Amazon UK only three week from release. The DRM may or may not have stopped piracy but it seems to have stopped sales. Let's hope it's not the end of the line for this veteran series and indeed combat simulation gaming on the PC.

Edited 3 times. Last edit by Stephen Wilson on 26th March 2010 2:49pm

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