Sections

Nintendo, Sony, Microsoft among those warned by FTC - Report

Federal Trade Commission gave console makers, HTC, ASUS, and Hyundai 30 days to correct illegal warranty practices

Last month, the Federal Trade Commission announced that it was warning six companies to revise illegal warranty policies, but did not reveal which ones were targeted. Motherboard today reported that the companies in question are Sony, Microsoft, Nintendo, Hyundai, HTC, and ASUS.

Motherboard obtained the warning letters through a Freedom of Information Act request, showing that the FTC gave each company a 30-day deadline to change their official warranty policies. The FTC believes those companies' existing policies are violating a law that companies cannot put repair restrictions on devices they offer a warranty on.

"Warranty language that implies to a consumer acting reasonably under the circumstances that warranty coverage requires the consumer to purchase an article or service identified by brand, trade or corporate name is similarly deceptive and prohibited," FTC associate director of marketing practices Lois Greisman said in the letters.

The FTC believes each of the companies mentioned violated that law, with Microsoft explicitly stating the Xbox One warranty does not apply if a system is repaired by a third party, and Sony using a warranty-void-if-removed seal on the PlayStation 4.

More stories

Nintendo condemns abuse as allegations spread across Smash Bros. community

Platform holder is "deeply disturbed" as more than 50 players accused of a variety of sexual offences

By James Batchelor

Nintendo reportedly stops sale of digital download codes for EMEA retailers

Third-party digital titles, add-on content, and eshop funds will still be available in stores

By Rebekah Valentine

Latest comments

Sign in to contribute

Need an account? Register now.