Sections

Find out how to kick start your games industry career

Get Your Free Ticket Today

Nintendo denies design issue with Switch controllers

Disconnecting Joy-Cons the result of a "manufacturing variation" which has been corrected for future shipments, company says

While the launch of the Nintendo Switch has been a success in many ways, not everything has gone smoothly. One particular problem reported by multiple reviewers was a tendency for the system's left Joy-Con controller to repeatedly lose its connection with the system in the middle of gameplay.

According to a statement Nintendo provided to Kotaku today, that problem is apparently a thing of the past, and was the result not of a poorly designed controller but "a manufacturing variation."

"There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway," the company said. "A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level."

Nintendo's official support site advises users with Joy-Con issues to make sure their systems are not located behind TVs or near microwaves, laptops, USB 3.0-compatible devices, or an aquarium (among other things).

In addition, the company appears to be fixing controllers for those affected by the problem. A CNET writer who sent in a disconnecting Joy-Con to Nintendo received it back in working condition with one visible change: an apparent piece of conductive foam wedged into the controller's casing, atop its Bluetooth antenna.

Find out how to kick start your games industry career

Get Your Free Ticket Today

More stories

Nintendo Switch OLED UK launch significantly bigger than Switch Lite

14th biggest week for Switch sales to-date

By Christopher Dring

Just how big is the Metroid franchise in the UK? | UK Time Tunnel

GfK Entertainment shares with us details about the Metroid series through the ages

By Christopher Dring

Latest comments

Sign in to contribute

Need an account? Register now.