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Desura to devs: "We are not refusing to pay you"

UPDATE: Parent company reportedly filing for bankruptcy


The situation regarding digital distribution service Desura's inability to pay developer has become clearer with reports that its parent company, Bad Juju, has filed for bankruptcy.

Head of developer relations Lisa Morrison told Gamasutra she discovered the news on social media and it was them confirmed by the company CEO.

“I asked Tony [Novak, CEO of Bad Juju] for confirmation and all he could tell me was, 'The lawyers have said I can't say anything or answer any questions yet, but yes it's true.'”

Original story

Digital distribution service Desura has put out an open letter to developers citing organisation and illness as the reasons behind recent late payments.

"We are not refusing to pay you, this is a promise. There are delays, and issues which need work to correct, but we will absolutely be paying all accounts due," said head of developer relations Lisa Morrison in a statement.

"The issues have stemmed from a number of factors coming together in a bad way. The acquisition of the company last year has presented us with a number of very difficult issues to tackle, and we have been clearing those hurdles as efficiently as we are able. This has been compounded by the office being relocated, and by the current hospitalization of our CEO."

The CEO mentioned is Tony Novak and Morrison said he was still planning to answer press questions from the hospital.

Some of the studios that have publicly complained about lack of payments include Dust Scratch Games, Capital j Media and Paranautical Activity developer Mike Maulbeck.

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Latest comments (5)

Paul Johnson Managing Director / Lead code monkey, Rubicon Development6 years ago
I'm not affected but it does sound like a load of bullshit excuses to me tbh.

If the CEO needs to sign off on payments, then they need to rapidly get their act together - this stuff should be completely automated. The fact that it's not is a good reason for sacking someone like the CEO and appointing someone who knows how to implement a pretty basic setup. This is a digital payments business ffs.

If it is automated, it should be running on a server somewhere and be completely unaffected by an office relocation. If the server is actually inside the office, then phone an ISP and turn it back on. Just need to put the lead back in the wall.
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Paul Johnson Managing Director / Lead code monkey, Rubicon Development6 years ago
See latest news. Who could've seen that coming huh...
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Greg Wilcox Creator, Destroy All Fanboys! 6 years ago
Annnnnd what does that all mean for those of us with accounts who may have bought a few games over the years? Are those games (and money spent on them) going to be gone for good if they're not stored offline on a hard drive? I have 83 games (and a few mods) in my account while I've installed all of them at some point, Most have been uninstalled over time to make room for other games. I guess I'd better plug in the external drive and start re-downloading soon.
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Morville O'Driscoll Blogger & Critic 6 years ago
Mmm... A good test-case for digital store-fronts and purchasing. I expect Desura will give some warning before shutting down entirely, but I'd rather they didn't. I want to see some precedent for consumer-rights for this, so if Steam goes belly-up in 20 years, everyone knows what's happening.
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Greg Wilcox Creator, Destroy All Fanboys! 6 years ago
Well, if they don't give fair warning and stuff goes the P.T. route, it's going to be a storm of internet raaaaage among the usual suspects on gaming boards who love to whine about everything as some sort of conspiracy. Granted, P.T.'s case is a weird one of erasing history intentionally. But I'm betting if Desura goes away completely we can expect lots of 'guesstimation' on how long other digital-only services are going to be around and reliable.
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