Critical Consensus: The Elder Scrolls Online falls short of its pedigree
Tepid reviews highlight contradictions at the heart of ZeniMax Online's MMO
The weight of expectation can be damaging for any game, but The Elder Scrolls Online faces a uniquely challenging set of preconceptions. As virtually every published review takes great pains to highlight - often in the first few sentences - TESO this marks the entry of one of the most popular single-player franchises into a genre defined by thousands and even millions of people playing at once. To resolve that contradiction, ZeniMax Online must have needed every hour of the five years it was given for development.
"Zenimax Online knew what type of visual presentation modern players were looking for in the Elder Scrolls name and they've delivered on that end"
USgamer
Sadly, the critics seem to agree that TESO falls significantly short of the mark, though that may not be evident to its players at first. In one of the more positive appraisal's from a major website, USgamer offers ZeniMax Online measured praise for the way it captures the look and atmosphere of The Elder Scrolls series.
"The characters have that same glass-eyed look when you approach them for conversation, even if the NPCs do look like they've lost a bit of weight since Skyrim. When you're in conversations, they're all fully voiced. It's an appreciated inclusion, but the voice acting is hit or miss, as one would expect from a project of this scope. Get used to hearing the same voices over and over again.
"Urns, crates, and bookshelves litter the world, full of random items for you to steal or books for you to read. Overall, it feels like falling into the warm embrace of a close friend; Zenimax Online knew what type of visual presentation modern players were looking for in the Elder Scrolls name and they've delivered on that end."

Ultimately, though, USgamer only saw fit to award the entire package a 7 out of 10, which, while by no means a bad score, is probably a little lower than ZeniMax was expecting after such a vast investment of time and resources. More importantly, the majority of scores from other respected outlets are a little lower than 7 out of 10, including Eurogamer, which awards TESO a 6 out of 10 on the basis that it fails to provide a convincing resolution to the tension between solo and group play.
"The single-player storytelling style your audience has come to expect clashes both practically and philosophically with an environment teeming with other players, creating a buzz of dissonance that refuses to go away. Too much effort is expended on things that don't play to the strengths of an MMO, like all-star voice acting casts and plot-heavy quest lines that can't be shared, and the sheer quantity of content needed starts to erode quality.
"Unlike the rest of the game, PvP allows spectacle to emerge naturally as players congregate, cooperate and clash"
PC Gamer
"The Elder Scrolls Online suffers from all of these problems and the result is a tepid and dull interpretation of Bethesda's straight-faced fantasy universe, stretched so thin you can see right through it to the cold machine running underneath."
Like many other sites, Eurogamer is content with TESO's deep character creation system, its combat and what seems to be an admirable amount of endgame content, but it lacks the sense of ownership that the very best MMOs offer their players. Regardless of your preferences as a player, TESO demands that you be the same amnesiac lonewolf as every other person crowding its huge landscape, thereby dooming you to repeated exposure to the truth behind the lie.
For PC Gamer, TESO's best feature is the one area that it is allowed to forget about solo players: an "accomplished, coherent" PvP area, which is described as "an oddity" in a game where so little can lay claim to those strengths.
"The system resembles Guild Wars 2's World vs. World combat, which is unsurprising given that both games have a common ancestor in Dark Age of Camelot. Participating in battles earns its own currency which is spent on siege equipment and castle repairs: even a disorganised army participates in a cooperative economy that encourages a strong sense of collective spirit.
"The majority of encounters are decided by whichever side has the most bodies: an old problem with this form of PvP, and not something that ESO satisfactorily solves. What it does manage to do is to run well even as large groups clash together. You might not be able to see what's going on, but by keeping your spells and abilities in play you can at least make yourself useful.

"Unlike the rest of the game, where competent design can't overcome patchy presentation, PvP allows spectacle to emerge naturally as players congregate, cooperate and clash."
For PC Games N, that "patchy presentation" is the game's most pressing problem. Apart from the "rubbish" main quest, PC Games N's 5 out of 10 review is complimentary about TESO's evocation of the series' spirit, with enough memorable quests and characters to compensate for the stretches where the proceedings feel a little tired or generic. However, it is also relatively brutal in articulating the review's bottom line: "The Elder Scrolls Online is just not ready for players. It is a tragedy."
"Every MMO launch is often plagued with a few bugs that fall through the net of QA and public betas, but with TESO it's an epidemic"
PC Games N
"In practice, Elder Scrolls Online's questing content is a disaster... Every MMO launch is often plagued with a few bugs that fall through the net of QA and public betas, but with TESO it's an epidemic. NPCs and items often break altogether: not performing their scripted actions, become invisible or refuse to interact with you and some would just refuse to spawn at all. You'll often see players huddled around the affected area, waiting for a miracle.
"Fixing these problems as a player is ludicrous. Sometimes, you'll find it's a UI issue that can be reset via a simple slash command. But more often than not you would be forced to repeatedly log out and in again until you were slotted into an instance where the quest was still working. On some occasions I was lucky in just a couple of tries. In others I ended up giving up on playing for the night.
"The Elder Scrolls Online is frustrating. It has moments of sheer class, but they're consistently tainted by bugs.
"For MMO players not particularly wedded to the Elder Scrolls lore, there are just many better made, better produced, and better designed MMOs available. Zenimax have a lot of work ahead of them to turn TESO around."
These games can be so much more...
This game is the perfect example for a game wherein all design decisions were seemingly business driven. It starts with the rather wily method the game is asking its users to cash in their first 30 days. It continues with the way the game world size and incentives to buy mounts tie into each other. It goes on with the attitude of not choosing one business model, but instead combining all of them together. It ends with the lenient approach to shipping a product with game and economy breaking bugs and farm exploits.
I can only assume Bethesda got exactly what they and Zenimax wanted. While this might scare away people with a romantic outlook on games, only time will tell if this stone cold business driven attitude to make a game is financially viable or not. You can call it a soulless cash grab, but in the end grabbing cash was the plan all along. Else Zenimax would not have combined [IP] with [subgenre] and [business model] in that way.
The best asset for this game is PvP, and to make it shine they are going to have to make it the focus of the game. They are going to need to re-focus the game around this, and make the changes that enhance the games best feature. This will mean looking at things differently, and accepting changes that they have been against (such as F2P) in order to the right thing for the product and the consumers.
They are also going to need to re-work PvE, and maket he changes that will bring it in line with player expectations. This will mean changes in how grouping, phasing, and experiencing thier content works. The do have decent content, but they need to present it in a way that fits the consumer demand.
Overall, it can become a decent game. It just requires some changes in focus, presentation, and of course fixes to bugs. These are all things that can be accomplished, and that should have been done prior to launch.
Edited 1 times. Last edit by Brian Lewis on 28th April 2014 4:46pm
By contrast, I picked up GW2 recently, and just can't stop playing. It does so much right to foster and support a community (starting with everyone-benefits-from-helping-kill-stuff), and like Lord of the Rings Online, their cash shop offers things that aren't required, but feel like nice enhancers to the experience. I'll probably end up paying more than I'd pay for a subscription each month just on random useless stuff I think is fun, and I'll feel better about it as a consumer.
While everyone seems convinced that ESO will go F2P, I'm not actually so sure. I think it's more likely they'll keep the subscription, but push their cash shop harder than they have already, and try to monetize fewer folks, but for more money.
I was originally looking forward to spending a few evenings between this and Titanfall when TESO gets released on XO as I enjoyed TES Skyrim, although In all honesty I can't see myself playing past the point when a subscription is needed, as by default i'm no longer a PC gamer (prefer Console gaming) and paying a monthly sub to play this on top of the higher prices that console games attract compared to PC games, and also paying for online gaming service subscriptions such as XBL & PSN it works out to over £200 for the first 12 months (Game, sub, XBL/PSN sub) which a lot of gamer's will struggle to justify, especially as most of them complain at the cost of a Battlefield or Call of Duty Season Pass, that's quite a bit less cash than the yearly sub TESO is expected to be on console of £120 a year / £9.99 PM & $180 / $14.99 PM respectively..
Despite spending well over 200hrs on one character and around 70hrs on another in Skyrim, when the monthly subscription was announced I was in two minds as whether to cancel my pre-order or not. and I know of more than a few of my gaming colleagues & friends who have cancel theirs, simply because they're not interested in paying monthly subs..
Shame really, as originally TESO had the potential to be as big, if not bigger than the epic Skyrim..
Edited 1 times. Last edit by Pete Thompson on 28th April 2014 7:38pm
I'm happy to spend my post-wow subs on Wildstar, so i pre-ordered that, after playing the beta :)
Granted, all that stuff could have been fixed pre-release, I;m gathering, but you know how that goes...
They should switch to a DLC model, play the launch game 100% for free after the box purchase, but new content packs cost ~$15. Even include a completely free option where you only get a couple character slots and maybe bank upgrades, horses, etc. can only be purchased using cash.
In the meantime, I've still been playing GW2 nightly, and just as ESO will be wrapping up for me, GW2's free Season Two update will likely start up, ANet gets everything right that Zeni completely dropped the ball on.
-- M'aiq the Liar --
@Alfonso: remember that M'aiq is a liar though. ;)