Nintendo apologises for holiday eShop outages

Access problems and Pokémon Bank delays attributed to high traffic

Nintendo has issued an apology to customers over the eShop outages experienced over the Christmas period, attributing the service downtime to high volumes of traffic. As a result of the problems, the publisher also delayed the launch of the Pokémon Bank and Poké Transporter apps, originally due to go live on December 27.

"Hi, everyone. We're aware that some of you are encountering issues with eShop and creating NNIDs," read a statement released on Christmas day. "Our team is working hard to resolve them, and we are truly sorry for any inconvenience. We will continue to post updates here. Thank you for your patience!"

A later tweet announced that, to adjust to the high levels of traffic caused by customers activating devices and opening Nintendo accounts, the services would be switched off for a while.