German group files legal complaint against Valve's Steam service
German consumer group complains about Valve's lack of digital resale
The Federation of German Consumer Association (Verbraucherzentrale Bundesverband, VZBV) has submitted a legal complaint over Valve's lack of haste in making changes to its End-User License Agreement (EULA).
In September of last year, the VZBV threatened to pursue Valve in court if it did not change its EULA to allow Steam users to resell their digital content. The organization also took issue with Valve not allowing an opt-out for users that did not want to sign the new EULA. Ultimately, the VZBV says that digital games should be handled like physical games and the current status quo isn't beneficial to consumers in the long run.
"We have submitted complaint against the company to the district court Berlin," VZBV spokesperson Eva Hoffschulte told Cinema Blend.
The VZBV has stated that it will take its case all the way up to the Supreme Court if Valve doesn't come into compliance with EU law. Valve will be modifying its EULA on January 31, but the VZBV believes that it may be a case of 'too little, too late'.
Digital re-sales may be tied to Steam accounts only and both Valve and developers/publishers can have a cut for every re-sale done.
It would, obviously, limit the impact Steam sales have and that's not something easy to forgo. Gamers track sales promos and are constantly exposed to many products while searching for gems they think they want the most. Impulse buying is quite popular on Steam.
There's also a question about games that can't beat magical point of entry of 80% on Metacritic. Would their price point have plummeted instantly driven by word of mouth and re-selling opportunities just like in traditional brick and mortar shops? If yes, could these games really gross more with prices moderated or should publisher worry when receving cut for every re-sale?
Even with re-sales happening between Steam accounts only, backend to support it would take many months to develop.
Just to be clear, there are my personal views too :).
There is also the problem of how this would be done. How does Valve know when a legal transaction has been done between two people? Do they expect Valve to set up the system that trades second hand games? How do they avoid having this be a excellent way to launder money? Are they supposed to force Valve to buy back games? If so, is that not like forcing Waterstones to buy back books from customers after they have read them?
This is no different than an Adobe software license, or Autodesk. I'm pretty sure (not positive, fact check please?) you aren't allowed to resell your Adobe or Autodesk software licenses. Have they tried suing Adobe or Autodesk in the past for this practice?
One thing that some people don't really think about is the fact that you CAN NOT treat digital sales the same was as physical, therefore the laws can not be applied in the same way.
Since the development process has already been brought up as an issue, I'll leave that one be. But there are plenty of other problems that can come up. They have to maintain a completely separate price schedule for used licenses, how much they give to the publisher from transactions (I can assure you no publisher would agree to this without some sort of compensation), Would the user be reselling to other customers or selling their license rights back to Steam at a prorated value to be put towards the purchase of another product? If so, how does Steam compensate publishers for the reduced value at which their games are being sold due to the 'trade in' value. If it was to be sold to another customer, would Steam get a cut for facilitating the transaction? What would their responsibility be to publishers?
The list can go on, but I think you get the point.
To be honest, this organization could have submitted this case years ago, It still wouldn't have made a difference. The licensing nature of the software industry as a whole (not just games) will not lend to the idea of digital resale. EULA's have always been written in such a way that the user agrees they have no ownership of the game itself, merely a license to download, install, and use the product. The publisher agrees to provide said product, support if necessary, etc... That's it.
I can't just take my entire Steam library, put it on flash drive, and go to the local Flea Market and sell it saying "there are tons of games on here, all yours 100 bucks". I'm sure you could, but most people will look at you and wonder which local mental institution you recently escaped from.
In fact yep it was Oracle Vs Usedsoft:
http://www.gamesindustry.biz/articles/2012-07-03-consumers-can-resell-downloaded-games-rules-eu
Also why, as someone said, would publishes get a cut? If the item is considered as being the same as a physical product they are entitled to nothing.
It's not a physical product, so it should not be subjected to the same physical retail based laws regarding resale.
While it's against the EULA (I think) to share your account information in just about every online based service available, nothing is 'actually' stopping you from selling your entire account.
So if people really want to sell their games linked to Steam... then they have to sell their whole account. So they can either lose their entire library for the sake of selling one game, or they can keep separate email addresses and logins for each game they buy, and figure out a way to keep track of each one. At least then, if they try to sell the games, they can do so without losing the others.
Laws making it illegal to block resale are one thing. as Tom mentioned, they don't say the service has to MAKE IT POSSIBLE to resell the product. I'm not sure about the EU, but forcing a company to facilitate uncompensated resale of their products is quite illegal and borderline unconstitutional.
Instead I'm given a revocable license which could vanish at any time with no possibility of recourse. I am perfectly fine with a digital copy of something that cannot be resold, but if you are going to take away first sale doctrine rights, then please relinquish your ability to delete my license as you see fit. I should own the game permanently.
Edited 2 times. Last edit by David Spender on 1st February 2013 4:51pm
That would be because that's what the EU ruling said ie it is to be treated as one when it comes to resale.
"Why can't I sell my car insurance policy to someone else?"
Last time I checked you didn't get games sold to based on your age, years gaming and how many accidents you've had while gaming ;)
1. More DRM (to revoke the copy on the seller's equipment);
2. Limited term licenses / subscription-based models;
3. Software becoming more 'service' than 'good' (e.g. there is something running on a server, you only have a client);
4. More online passes, DLC and suchlike, to extract value from the secondhand market.
On the facilitation point, I believe Oracle was obliged to make the software available for download to the secondhand buyer as that is how the software was originally obtained by the seller. So I can sell my licence to you and you can then download it from Oracle without any money going to Oracle. But Oracle is not obliged to give you updates, patches or support.
Perhaps a case of 'be careful what you wish for'.
This already exists, in a lot of ways. The trading system is already there. The legal transaction system is a subset of that (passing items from one persons's Steam account inventory to another, with the end user legally owning the item). Moreover, Valve have recently set-up a monetary marketplace which allows users to sell items they've created, for actual money, with Valve taking a percentage cut.
I honestly don't want to see this happen, since I think it would massively harm the industry, but technically, there's very few things actually standing in the way of second-hand sales on Steam, I think.
Edited 1 times. Last edit by Morville O'Driscoll on 1st February 2013 7:42pm
Or he just buys another second-hand game. Plays it. Sells it. Buys another second-hand game. Plays it. Sells it. Buys another second-hand game... And so it goes.
Right now most companys lost control of ther customers. Look to EA/ Capcom/ Activision ther standing is very bad.
Customers dont need to be told what thy have do do with software thy payd 60$ for. Give them the freedom thy want and you get a return.
But in another way? Times are hard. Unemployment in most countries is high (relative to about 6/7 years ago). Inflation is increasing, whilst, certainly in the UK, wages are increasing below inflation. Which means consumers look for a bargain, and buy second-hand (not just games, but books, DVDs, and occasionally shoes and clothes).
Exactly. Provider limits your right to re-sell and it makes sense for classic service that requires customer's presence at fixed time.
I think that if you would agree on giving museum a cut of your re-sale and register it in their system, then many museums would not have a problem with that.
However, I don’t think this argument is valid for service that is not time or space limited. Transaction would be registered, license transferred and publisher given a cut. There is no need to verify new customer or danger to service quality whatsoever.
Having said that, re-sale transfers power from a company to individual, limiting control the former has over product and as Mats remarked, essentially anyone in publishing business would react negatively.
My original point was that I'm behind the idea of selling your old digital games. I'm genuinely scared about how the market is going with everything being £30 and staying that way outside of sales or being out for a long time. Even more so in the case of Sony and Microsoft in that they have zero competition for what they sell. I'm all up for devs getting money from this service.
Edited 2 times. Last edit by Petter Solberg on 1st July 2013 6:01pm