Blizzard's hacked

Blizzard urges users to change their password after an intrusion

Blizzard has revealed that hackers have compromised its service and taken some personal user information. The information came via a security update posted today.

"This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened," said Blizzard president Mike Morhaime in the update.

"At this time, we've found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed."

"Some data was illegally accessed, including a list of email addresses for global users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to accounts."

Blizzard is asking all North American users to change their passwords, and will be prompting users to change their secret questions and update their authenticator software in the following weeks.

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Latest comments (4)

Andrés Cruz 2D Artist - Illustrator 9 years ago
I love Blizzard games, but battlenet has always been hacked and the support is very poor for international users, I had to stop playing Wow to avoid any risks.
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What a surprise... not, the real surprise is Blizzard still haven't got decent security despite getting most of their money by being trusted with users details and getting a big pile plenty to pay for enough people, they clearly care nothing for safeguarding them, which is going to given the first opportunity going to lead to players bugger off to someone who does and giving blizzard proverbial and literal finger, its bad enough watching your own personal security without worrying about giant companies to incompetent to safeguard your data properly as well, specially ones that ought to know better by now.

Edited 1 times. Last edit by Alexander McConnell on 10th August 2012 6:08pm

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Roland Austinat roland austinat media productions|consulting, IDG, Computec, Spiegel Online9 years ago
It would be simple to add another security layer to the whole sign-in process - just have users create a *user name*, not have their name be their e-mail address (!).
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It doesn't have to be their primary address, it just has to be an email address. I know plenty of people who made new email accounts specifically for use with so that if either account is compromised they don't have to worry about their other accounts also being in danger.
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