Elder Scrolls Online developer welcomes criticism

ZeniMax Online's Matt Firor is prepared to deal with hardcore Elder Scrolls fans

Elder Scrolls Online game director Matt Firor welcomes fan criticism and says it's the sign of a passionate community. When the game was revealed, many fans took to the internet to complain about ZeniMax Online's handling of the classic franchise, but Firor believes having no outcry would be worse than the current situation.

"Having been in MMOs for a very long time, I know and understand that community very well. And that is a very vocal community - a lot of the time vocal critics of what you're doing. But those people who take the time to pick your game apart, and sometimes they tell you things that you didn't know was wrong with the game - those are the people you want playing your game, because they're the people most invested in your game, because they care enough about it to complain," Firor told GameInformer in a video interview.

"The worst situation for a game community to be in is where no one posts on the boards because they don't care," he said. "If they post on the boards, they care. Even if they're not being so polite about it. But that's a fact of life: you're an internet game, you're on the internet, you have an internet community. And the internet community is always very vocal."

"So what you do is learn from it," he added. "You make sure you do the best job to deliver the best game that you can and then you go from there."

It's good that Firor is ready, because the fans are out there and they are angry.

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Latest comments (3)

Pier Castonguay Programmer 5 years ago
The internet is always very vocal yes, and whatever you will try in the video game industry there will always be people whining over small irrelevant things, you can't do anything against this. BUT, taking a game who is renown for a slow paced single player cinematic experience, with lot of text and dialogs and putting it online in a MMO type of gameplay is a bad idea, especially if it use the WoW-type of gameplay. Same thing happened with Call of Juarez 3. They made an online coop game with half of the game composed of very long cut-scenes, it just don't add up.
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Kevin Patterson musician 5 years ago
I am waiting to play the game to make my final decision, but from what I have seen of the game so far, I believe gamers who love the franchise have a right to worried.

The screenshots I have seen so far remind me of Rift, not an Elder scrolls game.

I don't see how Zenimax would think it's a good idea to drastically change the look and gameplay of a series that keeps getting bigger with every new release.
It's obvious that people want that style of game.
I have bought every Elder Scrolls game at launch since Daggerfall, and I was amazed at the amount of people that came to the midnight launch of Skyrim. The elder scrolls has many new fans, because they want that epic do what you want in a realistic world first person style of gameplay, not a mainly third person grindfest, which is what most MMO's are.

I hope Zenimax can make a great MMO, I honestly would like to be wrong.
If the game looked like the other games at least a little, I would feel a bit better but......
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Adam Jordan Community Manager, Ubisoft5 years ago
It's only a bad idea if the product is made badly

Elder Scrolls Online is a project about faith and hope, faith in the developers and hope for the game.

Human nature has a knack for thinking "worst case scenario" immediately at first impressions. I have heard so many people say "this will ruin the Elder Scrolls" when they have no clue what is going on or how this will be done, which is sad since it only takes a couple of minutes to read things or a few weeks to patiently wait for info.

The other issue is that in today's society, graphics triumphs over anything. I read a comment from someone saying "In order for TESO to succeed they will have to use the BF3 and Crytek engine"

Personally I am waiting to see gameplay footage before making up my mind, I have enough faith in Beth Soft to keep the game in check regarding lore and story and I will have faith in Zenimax Online as this will be their first actual game, though I do think Matt will be regretting his "We are open to criticism" comment as many people are not shy about speaking their mind and unfortunately most of them completely lose their manners on the Internet.
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