Game ends pre owned sales of Xbox 360

Retailer blames lack of demand, sources suggest failure rate also a factor

Retailer Game and its subsidiary Gamestation will no longer sell second hand the Core, Arcade or 20GB non-HDMI models of the Xbox 360 console.

A Game spokesperson told Eurogamer the decision was based on falling demand for the Microsoft hardware, but an internal Gamestation memo acquired by Eurogamer suggested otherwise.

"As of Saturday 3rd September we will not be selling Pre-owned Xbox 360 Cores, Arcades and 20GB non HDMIs. This is due to the high failure rate of the console and the difficulty and cost of repairing them."

"We will continue to trade these consoles in but they will need to be sent back to the DC as a regular faulty return where they will exit the business."

Microsoft has struggled with the consoles notorious "red ring of death," and in 2007 extended its warranty programme for the machine by three years.

In July financial reports revealed that sales of the Xbox 360 console rose, with the company shipping shipped 13.7 million units during the year.

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Latest comments (9)

Paul Smith Dev 7 years ago
Cant blame them, nearly everyone I know who owns an old 360 has had to have them replaced or repaired.

Edited 1 times. Last edit by Paul Smith on 5th September 2011 3:54pm

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Adam Pace Studying Computer Games Programming, University of Derby7 years ago
I'm assuming it was an internal Game memo, and not one from Gamestation?

Edited 1 times. Last edit by Adam Pace on 5th September 2011 4:49pm

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Josef Brett Animator 7 years ago
I literally don't know anyone who hasn't had to replace their 360! Still love them tho.
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Show all comments (9)
Sam Maxted Journalist / Community / Support 7 years ago
I ended up replacing my original 360 after it red ringed for the 3rd time in 3 years and MS wanted 80+ in order to repair it.

Since then, the Elite I replaced it with has had to have a new DVD drive fitted.
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Nik Love-Gittins Senior Character Artist, FreeStyleGames7 years ago
I've never had a problem with mine....'ll probably blow up tonight now that I have said that....
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James Wells Gaming Contributor - 7 years ago
I got an elite in summer 2008 right after they upped its HDD to 60GB and added HDMI, and haven't had a problem with it... yet.
*crossing fingers*
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Chris Nash QA Engineer 7 years ago
I wonder what Game will do with the ones that get traded in. The memo says that they will "exit the business", but they must be selling them on to someone or else they wouldn't still buy them in...
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Greg Wilcox Creator, Destroy All Fanboys! 7 years ago
@Chris - there's a market for RROD consoles here in the US from what I understand. Some folks use them to mod or practice their RROD repairs on. I'd imagine there are the same sort of folks in the UK and elsewhere, so perhaps those non-working systems will be snapped up at some point...
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Tommy Thompson Studying Artificial Intelligence (PhD), University of Strathclyde7 years ago
@Chris - it's also common practice for second hand, low-end models to be refurbished and released into markets such as Asia and South America.
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