French Community Specialist

Games Jobs - Community Management - UK & Europe

Job Title French Community Specialist
Skills Required Community Management
Job Description Perfect World Europe is looking to immediately hire a:

 French Community Specialist  
to join the team at our European office in Amsterdam, the Netherlands.  

Job Summary
The role of the Community Specialist is key within the business and provides the public face for each game. The Community Specialist position provides two way feedback between the business and players, applying their detailed and specific game knowledge to acquire and retain players as well as promote the game both online and offline via forums, social networks, conferences and interviews. The Community Manager is a team player with excellent communication skills. He/she will report to the Community Management.Lead. This fulltime position is located in Amsterdam, the Netherlands.    

Essential Functions
  • Be the ‘go to’ person for all game and game community information within the business
  • Provide detailed, specific information back into marketing and the business on community trends, reactions and expectations
  • Provide periodical reports on community reach, reaction and needs 
  • Visit, manage and partake in forum discussions, both on our own forums as well as others.
  • Establish and moderate online community forums according to company policy. Coordinate & manage community forum moderators
  • Build up a network and gain the trust of key, influential guilds and players
  • Provide timely, informative and engaging commentary to potential and existing players
  • Promote the game and the business across social networks and online/offline media e.g. actively engage users through Q&A forums
  • Build and cultivate an online community of affluent users, drive players to become evangelists of the game
  • Plan and execute a community building and retention timeline
  • Suggest further areas where the game can be promoted and brand awareness increased
  • Give demonstrations and interviews, both 1 on 1 and at public events such as game conferences and gatherings, be the public face of the game/company
  • Work on special projects as assigned

  Requirements
  • Native French language speaker and good English communication skills
  • Strong focus and understanding of community needs
  • Friendly, outgoing and open minded personality (thick skin is a strong plus)
  • Previous experience in a computer gaming environment and in depth past, present and future game knowledge
  • Strong web communication skills. Blogging experience a plus.
  • Ability to work extremely well organized and detail oriented
  • Presentation and interviewing skills (both creation and execution)
  • ‘1337’ gaming skills
  • Track record of engaging users and growing online communities; both forum and social network.

    Competencies
  • Knowledge of the various demographics that make up a game community and how to engage each of them
  • Understanding of being face of the game and the communities friend but representing the businesses needs foremost
  • Able to understand and react to customer needs, to analyze priorities and respond to multiple demands on time
  • Able to seek out information, drive for results and make decisions based on fact
  • Result oriented
  • Possess an entrepreneurial spirit
  • Has an open minded and outgoing personality
  • Knowledge of competitors and their products, including those in the market and future titles.

  Company description:  
Perfect World, listed on the Nasdaq Stock Exchange since 2007 (PWRD), provides top-tier online games with superior quality, and develops and publishes games on multiple platforms across the world.
Perfect World Europe B.V., located in Amsterdam, is a wholly owned subsidiary of Perfect World Co. Ltd. and is focused on the publishing, operation and marketing of online games in the European market.   With a broad and growing portfolio of AAA games like Neverwinter, Star Trek Online, Forsaken World, PWI and many more, the company is positioned for steady growth and expansion of its active community of players.   With the introduction of its new online games platform Arc, providing a full-featured, all-access platform for Perfect World’s growing game roster, the company sets out to create the premier destination of the best free-to-play online games for players and a one-stop shop for partners for publishing those games. The first titles recently announced include Path of Exile and APB:Reloaded.  
Our company culture emphasizes the joys of work, teamwork and high reward. 
Perfect World Europe has the heart of a startup minus the financial challenges of being "too agile". Our culture is built around our commitment to providing people with a fun work environment that fosters a "work hard, play hard" mentality. Playing games and knowing what works and what doesn't (aka "product research") is part of the job. You will find flat hierarchies and opportunities to grow and learn, you will work in an international and multicultural environment.  

APPLY Please send your resume and motivation to jobs.eu@perfectworld.com
Salary
Location Amsterdam, UK & Europe
Job Category Community Management
Date posted 18/06/2014
Recruiter This job is advertised on behalf of Perfect World Europe B.V. using their internal reference .
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