Technical QA Supervisor

Games Jobs - QA / Localisation - Paris

Job Title Technical QA Supervisor
Skills Required Lead QA Tester,QA Manager
Job Description Blizzard Entertainment Europe is looking for a proactive, energetic and passionate individual to manage a multicultural team consisting of technical QA agents. The technical quality assurance supervisor will manage the test of versions of Blizzard Entertainment websites and web applications as required, and to liaise with the Battle.net teams (HQ and Europe) to ensure quality testing.  The ideal candidate has previous experience in team management. This individual is expected to also manage the multicultural team through coaching performance, attendance, career path, and conflict resolution. A key task for this individual will be to maintain an influential relationship with all members of their team by integrating feedback and exemplifying Blizzard’s culture of excellence and commitment to quality. The ideal candidate is a motivated self-starter who is flexible, and can adapt quickly to changing goals and objectives. This person is also highly organized and able to work independently while contributing to the goals of the organization. Clear, concise communications skills are a must. 

Responsibilities
  • Team recruitment, on-board training and mentoring.
  • Team coaching to facilitate growth within the department and company.
  • Personnel empowerment to create flexible, imaginative teams.
  • Accompany team through changes and promote a culture of constant improvement.
  • Team technical training to ensure sufficient skilled resources for projects.
  • Employee evaluation, recognition, and reward.
  • Team and project analytics gathering and reporting.
  • Enforce human resources policies and take disciplinary action as needed.
  • Daily operational team support and organization.
  • Ensure team scalability, project leverage, and quality delivery on time.
  • Monitor KPIs and implement improvement initiatives as necessary to meet objectives.

Requirements
  • Project lead or supervisory experience
  • Strong oral and written English communication skills
  • Able to cooperatively and effectively teamwork
  • Able to focus, and effectively manage time and tasks
  • Proactive and positive approach to work
  • Quick and effective adaptability to changes

Pluses
  • Experience in game quality assurance
  • Experience managing multicultural teams
  • Experience with Blizzard Entertainment games

 
Please go to our website to apply: http://eu.blizzard.com/en-gb/company/careers/posting.html?id=1400033
Salary not disclosed, relocation provided
Location Versailles, France, Paris
Job Category QA / Localisation
Date posted 19/02/2014
Recruiter This job is advertised on behalf of Blizzard Entertainment (Europe) using their internal reference 1400033.
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