Spanish Online Customer Support Representative
Games Jobs - QA / Localisation - South East
|Job Title||Spanish Online Customer Support Representative|
|Job Description||My client is one the worlds leading developers and publishers of video games. They have a tremendous pedigree in the industry and their products hold a special place in the hearts of gamers across the globe. Always responsible for producing high quality, games - they hold some of the most successful franchises in their varied product portfolio.
They are now looking for a Spanish Online Customer Support Representative to join their team.
As an Online Customer Support Representative you'll be part of a team responsible for making the customer's experience the best it can be.
Answering customer's queries makes up a large part of your role, keeping you in regular contact with them, mostly via email.
It's also your responsibility to keep up to date with all products, services and procedures outlined by the manager.
You will also be required to engage with end users in their respective local languages (Spanish) through the available Customer Support channels.
You will be part of a team that professionally communicates, monitors, summarises, documents and reports on issues being highlighted by consumers
Minimum of 12 months professional experience in Customer Support
Native level command of Spanish and fluent proficiency in English. Additional languages welcomed.
Genuine interest in working with and helping customers.
Outstanding communication skills.
Excellent knowledge of my client's video games as well as strong interest in interactive online & social entertainment.
Ability to integrate into an international team
Be lively, empathetic and quick thinking.
For more information about this fantastic opportunity please email George email@example.com
|Location||South East, UK, South East|
|Job Category||QA / Localisation|
|Recruiter||This job is advertised on behalf of Aardvark Swift using their internal reference 8615_GB06919OCSR.|
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