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Ubisoft offers DLC compensation to PC owners

Fri 26 Mar 2010 8:42am GMT / 4:42am EDT / 1:42am PDT
Business

Publisher gifts downloadable content to PC gamers affected by DRM attacks

Owners of the PC version of Assassin's Creed II who have been affected by server outages are being offered free downloadable content as compensation, according to user posts on Ubisoft's forums.

Many users have reported receiving an e-mail apologising for the server outages which prevented playing the game. One post by user "Rekalty" reproduces part of the message as follows:

"Following the recent temporary game server outages which may have caused disruption to some Assassin's Creed II players on PC only, we would like to reward your patience if you have experienced any problems by offering you some additional content previously only available with special editions."

Owners who bought a more expensive special edition, which already includes the downloadable content are apparently being offered a free downloadable game from the choice of Tom Clancy's H.A.W.X, Heroes over Europe, Tom Clancy's EndWar and Prince of Persia.

The server attacks were allegedly caused by hackers protesting at Ubisoft's use of new DRM technology that requires a user to have a constant internet connection, even when playing a single player game.

During the attacks legitimate owners of new PC titles such as Assassin's Creed II were no longer able to play their games. However, Ubisoft claim that 95 per cent of players remained unaffected in the most recent attacks and that games using the DRM technology have not yet been cracked by pirates.

5 Comments

Stewart Hogarth
Developer

1 0 0.0
That's a nice gesture.

Edited 1 times. Last edit by Stewart Hogarth on 26th March 2010 8:57am

Posted:4 years ago

#1

gi biz
;,pgc.eu

341 51 0.1
It really is, but I wonder if the development's cost for this protection, for the maintenace of the servers and the potential loss from the DLCs they won't sell to those who received them for free, summed up with the loss of sales due to those that are serious about boycotting their (our?) games is really worth the extra income, if any, from those who gave up on downloading warez.

Posted:4 years ago

#2

Anuj Malhotra
Studying Business Management

31 0 0.0
Not so much a nice gesture as a necessary one to rectify the PR disaster this has caused. Totally expected this exact move. I think it's too little too late, but we shall see.

Posted:4 years ago

#3

Craig Kirby
Games Tester

3 2 0.7
And it still doesn't change the fact that the pirated versions were available pretty much on the day of release, despite Ubisoft's insistance otherwise. The DRM hasn't done anything at all to combat the piracy.

Now all that's happening really is both the pirates and legitimate users are getting the games for free. I won't be complaining if their future plans to tackle piracy are to give more games away for free. :)

Posted:4 years ago

#4

Stephen Wilson
graphic/web designer

21 0 0.0
A nice gesture to be sure but not without a glitch in the mighty PR machine, whilst Assasins Creed owners were offered a choice between Tom Clancy's H.A.W.X, Heroes over Europe, Tom Clancy's EndWar and Prince of Persia, Silent Hunter 5 owners were offered only Prince of Persia or Shaun White's snowboarding. How to create more ill feeling in a community, do Ubi feel SH5 customers are less worthy than those of AC2? And wouldn't it have been more sensible to offer the more militaristitc titles to the SH5 audience? Apparently when the recipients tried to download their free titles the Ubi servers fell over again. How much egg can a company have on it's face?




Edited 3 times. Last edit by Stephen Wilson on 26th March 2010 2:49pm

Posted:4 years ago

#5

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