Matt Martin
13:09 (BST)
21/07/2008
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Konami: "No permanent solutions" for Metal Gear Online problems
Konami has publically apologised to players of Metal Gear Online after the release of the Gene Expansion pack caused crippling technical issues.
Huge levels of traffic caused login problems, with Konami being forced to close the MGO Shop and admit that payment records from customers had been wrongly processed. Customers that have been overcharged have since been refunded.
"We have been taking numerous corrective measures since the problems initially started, but unfortunately there are no permanent solutions we can announce at this present moment," said the company.
"We would like to take this opportunity to express our most sincere apologies for the problems that have affected all our customers that have been with us since the Premier Beta back in April.
"We are currently doing all in our powers to bring a permanent solution to the ongoing problems in the quickest possible time," added Konami.
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