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Xbox servers temporarily down on eve of Xbox One launch

Xbox Live, Xbox.com and just about everything Xbox appears to be offline for unknown reasons right now [UPDATE: It's back online now and MS investigating]

Update 2: “Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available,” a Microsoft spokesperson told us this evening.

Update: Although it's still unclear what happened, Xbox.com and related servers appear to be online and functioning normally again. Crisis averted... we think. We'll be sure to update again if Microsoft explains what caused the downtime.

Original story:

With mere hours to go before the very first Xbox One sale in the US, it appears that everything Xbox related has gone offline. Xbox.com won't load, Xbox Live looks to be down, Outlook.com is down, and more. The timing of everything going down is ominous, to say the least. At 11PM Eastern, SpikeTV, Xbox Live and Xbox.com are scheduled to air a special on the Xbox One launch. On top of that, when the clock strikes midnight, many gamers will be walking away with new Xbox One units that require a massive day one update before they can be used.

We've reached out to several Xbox PR representatives about the downtime, whether Microsoft is the victim of an attack or if it's some scheduled maintenance perhaps.

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Latest comments (4)

Patrick Frost QA Project Monitor 3 years ago
From a bit of diagnostics, it seems that all of the name servers that directly carried the A record for xbox.com went down. That's all 5 of them.
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Paul Jace Merchandiser 3 years ago
I didn't have that problem today. The only thing that happened to me was I was watching a dvd on my 360 a few hours ago. When I was finished I went to the dashboard but was no longer signed into XBL. So I resigned in and had no other connection problems. Tonight theres probably going to be some issues though.
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Greg Wilcox Creator, Destroy All Fanboys! 3 years ago
Hm. Perhaps it was merely a few last minute adjustments on Microsoft's end? I mean, right now a few too many people are home from picking up that day one box and updating away, so everything needs to be "perfect"...
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Show all comments (4)
with the cloud centric global roll out, it might just be a bit trickier than anyone anticipated. I suspect the real live data/work begins now
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