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Xbox servers temporarily down on eve of Xbox One launch

By James Brightman

Xbox servers temporarily down on eve of Xbox One launch

Thu 21 Nov 2013 10:49pm GMT / 5:49pm EST / 2:49pm PST

Xbox Live, and just about everything Xbox appears to be offline for unknown reasons right now [UPDATE: It's back online now and MS investigating]

Update 2: “Microsoft can confirm that all online services have been restored. We are investigating the root cause of the disruption and will continue to keep customers updated as information becomes available,” a Microsoft spokesperson told us this evening.

Update: Although it's still unclear what happened, and related servers appear to be online and functioning normally again. Crisis averted... we think. We'll be sure to update again if Microsoft explains what caused the downtime.

Original story:

With mere hours to go before the very first Xbox One sale in the US, it appears that everything Xbox related has gone offline. won't load, Xbox Live looks to be down, is down, and more. The timing of everything going down is ominous, to say the least. At 11PM Eastern, SpikeTV, Xbox Live and are scheduled to air a special on the Xbox One launch. On top of that, when the clock strikes midnight, many gamers will be walking away with new Xbox One units that require a massive day one update before they can be used.

We've reached out to several Xbox PR representatives about the downtime, whether Microsoft is the victim of an attack or if it's some scheduled maintenance perhaps.

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Patrick Frost QA Project Monitor

432 281 0.7
From a bit of diagnostics, it seems that all of the name servers that directly carried the A record for went down. That's all 5 of them.

Posted:2 years ago


Paul Jace Merchandiser

1,128 1,841 1.6
I didn't have that problem today. The only thing that happened to me was I was watching a dvd on my 360 a few hours ago. When I was finished I went to the dashboard but was no longer signed into XBL. So I resigned in and had no other connection problems. Tonight theres probably going to be some issues though.

Posted:2 years ago


Greg Wilcox Creator, Destroy All Fanboys!

2,447 1,409 0.6
Hm. Perhaps it was merely a few last minute adjustments on Microsoft's end? I mean, right now a few too many people are home from picking up that day one box and updating away, so everything needs to be "perfect"...

Posted:2 years ago

with the cloud centric global roll out, it might just be a bit trickier than anyone anticipated. I suspect the real live data/work begins now

Posted:2 years ago


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