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Rockstar warns of GTA Online launch issues

Rockstar warns of GTA Online launch issues

Tue 01 Oct 2013 1:56pm GMT / 9:56am EDT / 6:56am PDT

Incredible demand causing multiple problems, says publisher

Rockstar has warned players not to expect too smooth a ride when attempting to download and play the free Online mode for Grand Theft Auto V, which went live on Xbox 360 and PlayStation 3 today.

Users around the world have reported several problems, from making the initial download which enables the content, to stuttering, disconnections and error messages. Whilst some overloading of servers was perhaps inevitable, Rockstar has acknowledged the extent of the issue and is maintaining a public list of known issues alongside suggestions of how to deal with the over-subscription.

Currently the main issues are:

  • Occasional "Rockstar Cloud Servers Unavailable" error message
  • Freezing sometimes while loading into first race in GTAO with "waiting for other players" on the screen
  • Intermittent "Failed to Host a GTA Online Session" error messages
  • Race Corona (start area, marker) occasionally not showing up for first race
  • Errors saying "Timed out when matchmaking for a compatible GTA Online Session to join"
  • Occasional "Failed to start job" errors
  • General issues with the Social Club site and Social Club features (slow loading, failed logins, emails not arriving, etc).

However, more troubling but as yet unconfirmed issues are also being reported, including the corruption of saved single player data. Various reports from comments threads, forums and Twitter has claimed that progress has been randomly lost or gained in the single player campaign after Online is installed. Rockstar has been contacted for comment.

From Recommendations by Taboola


Steven Hodgson Programmer, Code in Progress Ltd

96 132 1.4
Expected it when I heard it would have online originally, but at least they pre-emptively admitted there would be troubles and were actively doing something about it. Has anyone yet managed to play SimCity?

Posted:A year ago


Caleb Hale Journalist

159 246 1.5
Popular Comment
Here in the U.S., I'm waiting to see who ends up having the better online launch today - the "Obamacare" health insurance exchanges or GTA Online?

Posted:A year ago


Jeffrey Kesselman Professor - Game Development, Daniel Webster College

30 52 1.7
This is what happens when you don't hire people with experience in scaling realtime servers. Its called "the success disaster."

"course its also true that you get what you pay for so players' expectations should be scaled appropriately.

Posted:A year ago

Not had any issues getting online with it yet here in the UK.. How can they not have expected GTA Online to not be popular given $1bn in three days sales record?
I'm just glad the launch day isn't one reminiscent of the Defiance or Test Drive Unplayable 2's launch days :-)

I don't agree with the comment :- "course its also true that you get what you pay for so players' expectations should be scaled appropriately"
as surely all multiplayer components of games are also "free" to a certain extent as they are included with the single player game, I don't think that CoD, BF or Halo's hardcore players for example would be happy being told they should expect issues as multiplayer was a free component.. ;-)

Posted:A year ago


Barrie Tingle Live Producer, Maxis

416 254 0.6
I can imagine a lot of players bought GTA for the multiplayer aspect, so saying "you get what you paid for" is objective based on what the player bought the game for. As Pete mentioned, it was kind of expected with their sales figures that they wouldn't be able to meet demand even with a multiplayer delayed launch. No amount of load testing will give you that real world result that happens the day a game launches. I'm sure the Rockstar guys are working around the clock getting this sorted.

@Steven - I see what you did there. Yes players are playing SimCity.

Posted:A year ago


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