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Apple proposes compensation for children's IAPs in US

Apple proposes compensation for children's IAPs in US

Tue 26 Feb 2013 2:46pm GMT / 9:46am EST / 6:46am PST
Legal

Users could claim for any purchases made by children without consent

Apple has proposed a scheme to offer compensation to the parents of US children which spent money on some in-app-purchases, acknowledging that not enough was done to prevent unauthorised child spending prior to the iOS 4.3 update.

Key to that update was a rolling back of the "15 minute window" feature, which enabled unlimited purchases to be made without additional verification for fifteen minutes after an App Store password was accepted. Many children, it is alleged, either took advantage of that window to intentionally download extra content, or were unaware that they were spending more of their parents' money.

A judge will consider the suitability of the proposed scheme on March 1, 2013. If passed, Apple may have to offer compensation to up to 23 million American App Store users. Each affected user would be offered a minimum of $5 (3.20) App Store credit under the scheme, with claims of over $30 having the option of a cash equivalent instead, legal filings reveal.

Any App Store account users in the US who feel that their children may have made purchases must email their claim to Apple within 180 days of the proposal's acceptance, should that occur. No plans have yet been made to extend the scheme outside US borders.

Regular GamesIndustry International contributor Rob Fahey wrote about the potential legal and social dangers of targeting children with in-app-purchases in April, 2012.

"In fact, without careful controls being put in place, these cases could become extremely widespread," he wrote, "because the problem of children and teenagers overspending on F2P games cuts to the very heart of the psychology which drives the F2P business model."

Several specific child-focused titles and services have come under fire for the ease with which children are able to rack up large bills via IAP, with Capcom's hugely successful Smurf Village coming under particular scrutiny. Mobile apps are not alone in facing accusations, however, Microsoft's XBLA has also been responsible for some unexpected and unwelcome credit card bills.

7 Comments

Emily Rose Freelance Artist

81 36 0.4
What. Maybe the parents shouldn't be giving irresponsible children full access to their credit cards?

Posted:A year ago

#1

Jens Mogensen Game Reviewer, Geek Culture

7 3 0.4
I agree. In no way is this Apple's fault.

Posted:A year ago

#2

Paul Jace Merchandiser

936 1,412 1.5
If this is Apple's idea than that would be very noble of them. But I also agree that this really isn't their fault if children were intentionally buying stuff when they knew they weren't allowed to.

Posted:A year ago

#3

Darren Adams Managing Director, ChaosTrend

257 554 2.2
Just as long as they don't sneakily pass on the cost of this gesture to the developers.....

Posted:A year ago

#4

Tamir Ibrahim Programmer, Rodeo Games

76 56 0.7
Apple is not completely blameless on this. They are not fully to blame but to state that they hold no responsibility what so ever is just as incorrect.

Posted:A year ago

#5

Omaha Sternberg Editor / Co-Founder, iGame Radio

13 15 1.2
What. Maybe the parents shouldn't be giving irresponsible children full access to their credit cards?

Spoken like a non-parent. Or maybe you just don't remember your own days as a teenager or adolescent?

As a mother of two teen girls who each have their own smartphones, I can honestly say no matter how "responsible" your kids are, there are no responsible kids when it comes to the enticement of seemingly free (read: kids don't pay) game stuff. The idea that "purchasing" this stuff actually has a cost doesn't really enter into their minds...which, if you read the research are only partially connected at this stage in life anyway. Younger kids don't even understand the concept.

I know! Let's not put the credit card in there to begin with. Uh oh, no access to app store, and no access to games. Oops.

Posted:A year ago

#6

Kieren Bloomfield Software Engineer, EA Sports

92 79 0.9
This is nothing more than a canny PR move by Apple. The fact that all the 'refunds' under $30 (which I'm sure a lot of claims will be) are just store credit should tell you this is more of a 'promotion'.

I see your kids like games, here's some free stuff! I hope you have fun saying no to your kids now...

Posted:A year ago

#7

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