Close
Are you sure? Are you sure you want to report this comment? I understand, report it. Cancel

The War Z pulled from Steam

The War Z pulled from Steam

Wed 19 Dec 2012 9:04pm GMT / 4:04pm EST / 1:04pm PST

The controversial title can no longer be purchased on Valve's store

Hammerpoint Interactive's zombie-centric The War Z has been pulled from Valve's Steam store. The game still retains a page in Steam's catalog, but there is no longer a way to purchase the title.

The War Z was launched on Monday, but received significant backlash from purchasers who accused the game of promising certain features and then not delivering. The game's original Steam profile mentioned two gameplay modes, selectable skills, multiple worlds between 100 to 400 square kilometers, and the ability to run private servers. Instead, the game only has one gameplay mode, no skills, a single map of around 72 square km, and no option for private servers.

"From time to time a mistake can be made and one was made by prematurely issuing a copy of War Z for sale via Steam. We apologize for this and have temporary removed the sale offering of the title until we have time to work with the developer and have confidence in a new build. Those who purchase the game and wish to continue playing it via Steam may do so. Those who purchased the title via Steam and are unhappy with what they received may seek a refund by creating a ticket at our support site here,” said Valve in a statement.

features

The original feature list (Via GameSpy)

The War Z executive producer Sergey Titov took to the game's official forums to explain the developer's side of the situation.

“It was clear that there were a number of customers that felt that information about the game was presented in a way that could have allowed for multiple interpretations,” wrote Titov.

“We've taken steps to correct this and format information presented on our Steam Store page in a way so it provides more clear information about game features that are present in the Foundation Release and what to expect in the coming weeks. We also want to extend our apologies to all players who misread information about game features.”

In an interview with GameSpy, Titov also explained that those missing features were planned for 2012-2013 content updates. He stood by his forum statement: certain purchasers misread the game's features and this embellished their expectations.

“Our Steam store description contained information about what game features [were] planned for 2012-early 2013 content updates,” Titov told GameSpy. “Online games are [a] living breathing game service. This is not a boxed product that you buy one time. It's evolving product that will have more and more features and content coming it. This is what The War Z is.”

“I'm sure there'll be people who will look into small details and will say 'no I was mislead,' where in fact they imagined something to themselves without checking details first.”

There's been no word on when The War Z will return to Steam.

11 Comments

Nicholas Pantazis
Senior Editor

1,020 1,467 1.4
It's a shameless half-assed ripoff with a developer who has no moral objections to outright lying. Good riddance, says I.

Posted:A year ago

#1
Shame Steam executive team did not spot this - will impact on their credibility, but not terminal - now we need the names of those on the War Z project circulated so they can know what the reality was on this problematic game that claimed so much. What about the refunds?

Edited 1 times. Last edit by kevin williams on 20th December 2012 2:43am

Posted:A year ago

#2
Man, did they really make a shameless half-assed ripoff? That is unheard of! ;)

Posted:A year ago

#3

Morville O'Driscoll
Blogger & Critic

1,536 1,336 0.9
To be honest, Valve really need a couple of dedicated "buyers" for Steam - people who know and appeciate games, and who are there simply to be a check-and-balance to ensure third-party companies don't do this. From the criticisms I've read of WarZ, the misleading claims would've taken only a couple of hours of play to confirm/deny.

But, hey, it's a learning process - Valve aren't going to give Steam Discussion admin rights to developers again in a hurry.

Posted:A year ago

#4

Peter Dwyer
Games Designer/Developer

481 290 0.6
@Morville

Valve have been at Steam with third parties for a few good years now so this is not some simple slip up on their part. They simply didn't bother checking the game out at all. This makes you wonder if they do any kind of actual checking on anything let alone care what they are selling to people.

Not a good sign in my opinion.

Edited 2 times. Last edit by Peter Dwyer on 20th December 2012 8:29am

Posted:A year ago

#5

Tim Carter
Designer - Writer - Producer

562 311 0.6
Step up to the plate, Steam, and fund the additional development for the remaining features. It's already got an audience.

Posted:A year ago

#6

Tim Carter
Designer - Writer - Producer

562 311 0.6
@Morville: What did the third party do? Looks to me like they simply haven't had the chance to implement all the features they want to implement.

Posted:A year ago

#7

Morville O'Driscoll
Blogger & Critic

1,536 1,336 0.9
@ Tim

Well, over and above the Gamefly interview linked to in this article (which shows pretty clearly that the developers misled consumers about what to expect in the implied finished, not Foundation/Alpha/Beta stage) product, one of the developers had full rights on the Steam discussion board for WarZ. This led to a number of users being banned from the forums for criticising the game ( http://www.reddit.com/r/gaming/comments/152u0c/just_when_you_thought_it_couldnt_get_any_worse/ specifically http://puu.sh/1CvE4 ). The dev also posted a misleading sticky about claiming refunds. Oh, and they hastily released a patch which pushed the game close to Pay 2 I-Don't-Even-Know-What (Play, I suppose?) ( http://forums.thewarz.com/showthread.php?79188-4-hour-spawn-time-and-now-pay-to-revive-sooner ).

But apart from that? :)

Edited 2 times. Last edit by Morville O'Driscoll on 20th December 2012 9:37pm

Posted:A year ago

#8

Joshua Rose
Executive Producer / Lead Designer

191 81 0.4
I had very little faith in this from the beginning to be honest.

I'll just go back to waiting for the DayZ standalone in the meantime.

Posted:A year ago

#9

Joshua Rose
Executive Producer / Lead Designer

191 81 0.4
Mark Pincus says:
Man, did they really make a shameless half-assed ripoff? That is unheard of! ;)
.... ohwait

Edited 1 times. Last edit by Joshua Rose on 21st December 2012 5:19pm

Posted:A year ago

#10

Login or register to post

Take part in the GamesIndustry community

Register now