Vita complaints prompt government investigation in Japan

Vita complaints prompt government investigation in Japan

Thu 26 Jul 2012 7:30am GMT / 3:30am EDT / 12:30am PDT
Hardware

Sony attributes overheating cases to users charging the device with a wet cable

Sony Computer Entertainment

Sony Computer Entertainment is a Japanese videogame company specialising in a variety of areas in the...

playstation.com

The Japanese government has ordered an investigation into the PlayStation Vita hardware following numerous complaints of overheating.

According to on the Japanese website Yomiuri Shimbun, via Wired, there have been 31 cases of Vita's overheating since the device launched: 23 in Japan, and 8 across the US, Europe and Australia.

An investigation into the matter will be conducted by the National Institute of Technology and Evaluation, an independent body working on behalf of the Ministry of Economy, Trade and Industry.

A list of the cases, which occurred in various parts of Japan at various times, has been posted on several internet forums. The description suggests that the problem occurs while the Vita is charging, causing the charge cable to "burn out."

Sony Japan acknowledged the complaints in an official press release, though it claims the problem is due to users charging their Vitas after, "exposing the Vita's multi-use cable to liquids or foreign substances."

2 Comments

Peter Dwyer
Games Designer/Developer

So 31 unrelated people in different places all somehow decided to get their cables wet and then charge their machines.....

I'm sensing a recall or some free upgraded cables in Sony's future.

Posted:10 months ago

#1

John Bye
Senior Game Designer

To be fair, 31 reported cases out of 2.5 million units sold is hardly an epidemic.

Posted:10 months ago

#2

Login or register to post

Take part in the GamesIndustry community

Register now