Troubled High Street retailer GAME is not selling any of Ubisoft's PlayStation Vita launch titles.
The news comes on the eve of the launch of the new console at a time when the French publisher is supporting Sony's new hardware with five titles on day one.
GAME is struggling with credit insurance and is expected to make an £18 million loss this financial year. It hopes to recover by capitalising on the launch of new consoles such as the PS Vita and Nintendo's Wii U, but is unlikely to make the most of those opportunities if it cannot sell the software for them.
Ubisoft has so far declined to comment on why its titles will not go on sale through the only specialist store in the UK. Last week Namco's Tekken 3D Prime Edition was not sold through GAME and it failed to enter the top 40 charts.
"All customers affected by this decision have been made aware of the situation and we will continue to communicate any updates to customers through our Twitter and Facebook feeds," said GAME in a statement to VG247.
GAME has confirmed that titles from other publishers including EA, Capcom and Sega will be on sale.
The five Ubisoft titles are Lumines, Michael Jackson The Experience, Rayman Origins, Asphalt Injection and Dungeon Hunter Alliance.