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Retail

EA blames Steam's "restrictive terms" for Dragon Age 2 disappearance

Thu 28 Jul 2011 7:17am GMT / 3:17am EDT / 12:17am PDT
Retail

Fantasy game pulled after clash over DLC

EA has commented on the removal of Dragon Age 2 from the Steam PC client, apparently blaming Valve's policies on downloadable content.

"At EA, we offer our games and content to all major download services including GameStop, Amazon, Direct2Drive and Steam," EA's SVP of global e-commerce David DeMartini told IGN.

"Unfortunately, Steam has adopted a set of restrictive terms of service which limit how developers interact with customers to sell downloadable content. No other download service has adopted this practice. Consequently some of our games have been removed by Steam."

Crysis 2 was also removed from Steam last month over similar issues, and just a few weeks ago EA left Steam off a list of digital retailers that would support Battlefield 3.

"We hope to work out an agreement to keep our games on Steam," said DeMartini.

4 Comments

Chris Gilroy

10 0 0.0
"No other download service has adopted this practice."

As far as I know, no other download service offers the same features that Steam does, either. I'm not sure a direct comparison with the likes of Direct2Drive is entirely valid. It would be nice to know what EA has done to violate the Steam terms of service.

I can't help but feel cynical about this whole Origin thing. It's seems awfully convenient for EA's plans to take on Valve if, one by one, all their big titles are removed from Steam by Steam. Along comes Origin to challenge "restrictive" Steam, allowing EA to style themselves as the Apple to Valve's Microsoft. Daft, but this whole situation feels a little daft.

Posted:3 years ago

#1

Gregory Keenan

102 11 0.1
I suspect its to do with DLC for steam version of games having to be bought through steam rather than direct from EA, maybe the changes in the steam update system require this now?

I don't know... Just very odd.

Posted:3 years ago

#2

Graham Simpson
Tea boy

219 7 0.0
I am so tired of reading constant bitching articles where EA are spouting off about CoD or Steam. And this applies to the internet and not just gamesindustry.biz. As for Steam, EA can try and re-write history but the vast majority of PC Gamers can see exactly what is going on here. Question is will they stand for it.....

Posted:3 years ago

#3
Sounds like EA just wants a piece of the digital distribution pie. As a customer, I would like to be able to purchase all my games on whatever service I choose, without having to worry about publishers bickering over what service sells what game. I can find the same product in a physical store whether I go to Walmart or Gamestop. Why should it be any different for shopping in a digital store?

Having to use multiple delivery services for purchasing games is downright maddening and not very consumer friendly.

Posted:3 years ago

#4

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