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Retail

HMV refuses Resident Evil Mercenaries trade-ins

Wed 29 Jun 2011 3:21pm GMT / 11:21am EDT / 8:21am PDT
Retail

High street retailer takes opposite stance to rivals Game and Gamestation

Prominent high-street retailer HMV has confirmed it won't accept trade-ins of Resident Evil: The Mercenaries 3D.

The company confirmed its position to VG247. The game features a controversial system that writes saved data to the 3DS cartridge, at which point it cannot be erased.

Gennaro Costaldo, head of PR for HMV, informed VG247 of the company's position after a confusing period during which the Australian arm of Electronics Boutique was rumoured to have pulled the game from its shelves, and Gamestop reversed a decision to prevent trade-ins at its stores in the US.

Costaldo attributed the move to avoiding, "potential customer disappointment for those purchasing a pre-owned version."

The news follows a spokesperson for Capcom telling Eurogamer that UK customers, "will not experience a reduced second-hand value should they wish to trade in their purchase."

Eurogamer also confirmed that Game and Gamestation will be allowing trade-ins.

Capcom denied that the feature is an attempt to push back against used-game sales, telling Giantbomb that, "the nature of the game invites high levels of replayability in order to improve mission scores."

Resident Evil: The Mercenaries 3D is on sale this Friday.

4 Comments

Sam Maxted
Journalist / Community / Support

155 65 0.4
Being unable to delete saved games is just... weird. How did this even come about?

Part of me thinks that it could've overlooked during the design process, but the cynic in me says it could be because they don't want people buying second-hand copies, despite what Capcom is saying officially.

Edited 1 times. Last edit by Sam Maxted on 29th June 2011 7:15pm

Posted:3 years ago

#1

Curt Sampson
Sofware Developer

596 360 0.6
Well of course Capcom can't say it officially: just think of the brouhaha that would result. But it doesn't seem terribly difficult to include a "clear all saved data" option, even if it's only to delete all saves rather than just the one, so Capcom here is being either pretty clever or pretty stupid.

Posted:3 years ago

#2

Mary Hilton
Community Manager

37 20 0.5
I'd bet that they probably didn't think anyone would catch this little gem of a 'mistake' before they released the game.
But I'm sure it was deliberate and it was planned. Most game companies, when really being honest, don't want second hand sales. It cuts into their profit margins. Capcom was just being a bit too blatant.

Posted:3 years ago

#3

Andrew Goodchild
Studying development

1,243 401 0.3
Not sure they are being to blatent, if in most cases the worst that happens is stores refuse to stock second hand copies. That's a far better result than the stores selling them and second hand buyers getting upset.

This actually seems far less annoying than Lego battles ninjago, which asks you to choose language at load up, but if your 6 year old clicks the wrong one, you can't change it until you have played 3 or 4 levels in a language you don't speak. Now that is a cock up.

Posted:3 years ago

#4

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